We entertain a request for return & refund only for the below-mentioned cases:-

1. The product received is broken, and damaged.

2. The product does not match the specification as specified during the placement of the order.

In case of a return, marketing deductions can be done before a refund.

Order cancellation is valid until we dispatch the products ordered. We do not entertain cancellation requests after the product is shipped or dispatched through our courier partner.

For E-Books, we highly recommend users read the Product Description carefully before buying. We do provide Refunds for E-Books only if the product file is broken from our side.

TAT (Turn around time) for Ebooks is one day after payment is made for any type of product. For any Refunds happened, it will usually take 2 – 3 Working days for the refunded amount to get credited to the customer’s account.

To contacting us please reach us via Email: helloearth.in@gmail.com